U.S. Embassy Bamako is committed to assisting U.S. citizens who become victims of crime while overseas.
U.S. Embassy Bamako is available for emergency assistance 24 hours a day, 7 days a week.
For emergencies during normal consular hours, contact the Consular Section at (+223) 20 70 23 00. You are also welcome to come to the Embassy for emergency assistance.
For after-hours emergencies involving an American citizen in Mali, please contact the Embassy Duty Officer at (+223) 66 75 28 60 or the main Embassy phone at (+223) 20 70 23 00.
Consular Section Hours
Monday – Thursday: 7:30 am to 5:00 pm
Friday: 7:30 am to 11:30 am
To contact the Department of State in the U.S., call 1-888-407-4747 (from the U.S. or Canada) or +00-1-202-501-4444 (from overseas).
Contact the local police to report the incident and get immediate help. Request a copy of the police report.
Consular Assistance to U.S. Crime Victims
When a U.S. citizen is the victim of a crime overseas, he or she may suffer from physical, emotional or financial injuries. It can be more difficult because the victim may be in unfamiliar surroundings, and may not know the local language or customs. Consular officers, consular agents, and local employees at overseas posts know local government agencies and resources in the country where they work.
For more information on victim assistance programs, as well as additional resources for crime victims upon return to the United States, please visit the Department of State’s website on U.S. Citizen Victims of Crime Overseas.
U.S. Embassy Bamako can help:
- Report a stolen passport
- Contact family, friends, or employers
- Obtain appropriate medical care
- Address emergency needs that arise as a result of the crime
- Explain the local criminal justice process
- Obtain information about your case
- Connect you to local and U.S.-based resources to assist victims of crime
- Obtain information about any local and U.S. victim compensation programs available
- Provice a list of local lawyers who speak English
U.S. Embassy Bamako cannot help:
- Investigate crimes
- Provide legal advice or represent you in court
- Serve as official interpreters or translators
- Pay legal, medical, or other fees for you